Privacy policy

Introduction

Lusoconnectionuk (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.


Who we are

Lusoconnectionuk is an organisation that is committed to providing high-quality services and programs to support the Lusophone community in Greater Manchester. If you have questions about this policy or how we handle your data, you can contact us by email at info@lusoconnection.org.


What information do we collect

We may collect the following types of information:

Personal information you provide

- Name

- Email address

- Phone number

- Payment details (for activity registrations or donations)

- Information submitted via contact forms or event sign-ups


Automatically collected information

- IP address

- Browser type and version

- Pages visited and time spent on the site

- Referring to a website or search engine

- Device type and operating system

Sensitive information

- Any sensitive data (e.g., health information for specific activities) will only be collected with your explicit consent and handled following applicable laws.


How we use your information

We use the information we collect for the following purposes:

- To provide and manage our services, events, and activities.

- To process donations and payments for activities.

- To respond to your inquiries or contact you about your requested services.

- To send updates, newsletters, and promotional content (only with your consent).

- To analyse website performance and improve user experience.

- To comply with legal obligations.


Sharing your information

We do not sell your personal information. However, we may share your data:

- With trusted third-party service providers (e.g., payment processors) to perform essential functions on our behalf.

- When law requires protecting our rights, property, or safety.

- With your consent, for any other purposes you agree to.


Cookies and tracking technologies

We use cookies to enhance your browsing experience. For more details, please see our Cookie Policy.


How we protect your information

We implement appropriate technical and organisational measures to safeguard your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the Internet or electronic storage is 100% secure.


Your rights

You have the following rights regarding your personal data:

- Access: Request a copy of the information we hold about you.

- Correction: Ask us to correct inaccurate or incomplete data.

- Erasure: Request deletion of your personal information (where legally permissible).

- Restriction: Ask us to restrict the processing of your data in certain circumstances.

- Data portability: Request transfer of your data to another organisation.

Objection: Object to processing of your data for specific purposes (e.g., marketing).

Contact us at info@lusoconnection.org to exercise your rights.


Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.


Retention of information

We only retain your personal information for as long as necessary to fulfil the purposes outlined in this policy or comply with legal requirements.


Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.


Contact us

If you have any questions about this Privacy Policy or how we use cookies, please email us at info@lusoconnectionuk.org.


Last Updated: January 2025